After Selling

After-sales activities of the products manufactured by Adam Group with the facility and service facilities in the development stage are carried out in the Adam Electronic Center building located in Ümraniye/İSTANBUL. Adam Group has adapted the principle of creating awareness with the services it provides for the products it produces within the framework of Total Quality Philosophy.

Through 3G communication infrastructure in many products, product diagnostic tests, and software updates can be performed with remote access. In this way; situations that may interfere with the operation of the products can be observed instantly and transmitted to the management center as minor and major alarms. Thanks to the Web-based After Sales Management System, service activities are carried out in an integrated manner with off-site service points.

Quality of Service

Çağrı Merkezi Desteği

After Sales Service Certifications

Fast Technical Service Activities

Calibrated Measuring Instruments

Web-based After Sales Managment System

Online Distribution Logistics

Product-Specific Test Software and Hardware

Long-Term Experienced Staff

29 Years of Accumulation and ISO Procedures

Efficient and Fast Operations Focused on Customer Satisfaction

Service Technical Facilities

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SMD Fine-Pitch Circuits Repair Tools

Product Diagnostic Tests with Ip-based Remote Access

Rework BGA, PQFP, TSOP Integrated Replacement Machines

Software Update with Ip-based Remote Access

Thermal Testing and Aging Opportunities

Client Carousel

Infrastructure

250 m2 Antistatic Floor
Climatic Enviroment
10kVA UPS Support
25kVA Generatot Support
Central Compressor
sertifikalar